Where gen AI meets retail

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A retail revolution is coming; with Generative AI unleashing new power for brands and retailers to transform customer engagement from insights to processes and experiences. 93% of UK retailers are investing more than ever in AI-driven technologies (Salesforce, Aug 2023) – but what’s practically possible right now and what role can it play in the future of retail?

Speakers

	Jenni Baker senior editor - branded content, The Drum

	Jonathan Beeston EMEA marketing director for marketing cloud, Salesforce

	Faisal Kamran principal technology analyst, Sony

	Debbie Ellison global chief digital officer, VMLY&R Commerce

	Will Harvey senior breakthrough innovation lead - digital, Diageo

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