From fragile to agile: embracing the customer for sustainable success in a changing world


On Demand

As part of The Drum’s Predictions Deep Dive, join leaders from Salesforce and Global Fan Network as they discuss why authenticity, agility and balance will be essential traits for marketers to embrace in the face of change during the next 12 months.


  •  Jenni Baker, assistant editor & moderator at The Drum
  •  Neil Robinson, customer transformation, senior director at Salesforce
  •  Robbie Lyle, founder and group chief executive officer of Global Fan Network (GFN)

Watch the full session on demand by completing the form on this page.




Please enter your details below

Please tick this box if you do NOT wish to receive any future communication from The Drum on products and services that may be relevant to you.

Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at any time.


By submitting this form you agree to the storing & processing of your personal data by The Drum as described in its privacy policy.